Here you will find the latest features, improvements, and bug fixes for Ghost.
To ensure you have the best experience using our product, we recommend updating to the latest version available.
Note: The features available to you will depend on the configuration and the current version of Ghost you're using.
What's New
New Job Offer Screen for Driver Companion
Launching on Driver Companion, we're proud to announce the new job offer screen. This new addition aims to enhance the experience for drivers by streamlining the process of receiving and completing work.
With this addition, Autocab assists you with empowering your drivers with greater control and efficiency, ensuring an exceptional user experience for both drivers and passengers.
Note: The minimum version required is Android Driver Companion 2.22 or iOS Driver Companion 9.10.
Bid While Busy
We are excited to announce the addition of the Bid While Busy mode to Active Bid. With this new feature, busy drivers will be offered one active booking to bid on when they are Soon to Clear and within the backup zones.
Bid While Busy mode significantly reduces the need for driver intervention, speeding up dispatch times for passengers by allocating drivers faster. It also enhances driver safety by restricting access to the 'to bid' list while driving.
To enable Bid While Busy mode, navigate to:
Management > Settings > System > Dispatch.
Note: The minimum version required is Android Driver Companion 2.22 or iOS Driver Companion 9.10.
Locale and Translations
Ghost now supports the following locale and translations:
- Czech (Prague) CZ
- French (Belgium) FR-BE
Improvements
Phantom: Ringback recording
Users of the Phantom system who configure Ringback and enable 'Play Message on Answer', can now configure the call message that is read to the passenger when the taxi arrives.
To apply this setting, go to:
365 Management > Passengers > Passenger Communications > Ringback
Bid for Prebookings: Recipes
In bookings, users can now add more than 1 recipe. This allows users to limit how much work drivers can receive through Bid for Prebookings.
Export Sheet Summary: Card Booking Fee
The 'Card Booking Fee' field will now be shown in the 'Export Sheet Summary'.
Vehicle & Driver Credit Sheet: Commissions and Earnings breakdown.
We have introduced new fields that can be customised within the Ghost Template Editor. This will allow the commissionable & non-commissionable amounts to be displayed clearly within the credit sheets. This will reduce the time spent having to query past jobs to show a breakdown of earnings.
Booking Templates: Modification to searches
We have made improvements to speed up the search for Booking Templates (F7). When searching, the user will be prompted to enter the job template name or description to show the result.
Discount Amounts: Price & Cost fields
The Wait & Return discount and journey discount amounts are now configurable against the cost. Previously, this was against just the price.
Driver Upload Documents: Edit
Users can now edit a driver submission within the driver details section. This will help users correct an accidental value that the driver submits.
Booking Receipt Templates
Users can now customise receipt templates on a per-company basis, which is particularly beneficial for customers with multiple companies that require different receipt formats.
A new setting, 'Booking Receipt Template' is available in the company options. Opening this setting displays a list of saved templates, allowing you to select a template for each company.
Printing Receipts: Paper Size
When sending a booking receipt by pressing CTRL + F8, a new modal window appears allowing the user to select the paper size for printing. This is useful for printing receipts on small printers, rather than the conventional A4 size.
Valued/Blocked List: Address options
When creating records for the Value/Blocked list, there is a new option for entering addresses to Freetype or provide an exact match.
Booking Reports: Changes to columns
In the total bookings section, we have streamlined the display by removing redundant columns. The introduction of the Payment Type and Booking Source filters allows us to eliminate the following columns:
- Account
- Advanced Booking
- Booked At
- Booked For
- Booking Source
- Card
- Cash
- Company
- Dispatched
- Rank
Cab Exchange: Agent set price
When receiving a Cab Exchange marketplace booking with a set price, which has agent commission and/or vendor VAT, they will be calculated.
Broadcast pages: Capabilities
If a non-default broadcast page is passed in without capabilities, Ghost will discard the page.
Bug Fixes
Fixed: Issue with penalties lasting an hour longer when the clock goes back.
Fixed: Issue when using the auto exchange feature wrongly exchanging a booking which has a bid or a soon to clear vehicle suggestion on the job.
Fixed: Helpful Tags now populate correctly on the 'Send Driver Booking Text Message' window.
Fixed: Judopay payments are now accurately imported into Ghost for offline transactions.
Fixed: Signatures are no longer removed from dockets after being posted in 365 Accounts.
Fixed: Users can now combine commission charges and fees in driver group transactions when the commission charge mode is set to 'all'.
Fixed: Wait and Return discounts are now applied correctly.
Fixed: Resolved error in Customer Transactions when entering mismatched credit and invoice numbers.
Fixed: Promotions no longer apply twice on fixed fares when 'send price' is enabled.
Fixed: 'Account total' column in 365 Booking Reports now shows the correct value instead of 0.
Fixed Results in 365 Booking Reports now display multiple companies when searching instead of 1.
Fixed: Issue with an incorrect value being displayed in the 'Jobs Booked' column in 365 Booking Reports when a payment filter is applied.
Fixed: Issue with the incorrect Booking ID being shown on Driver Companion in Prebook mode.
Fixed: Issue with Passenger App 'Card Amount' value being displayed incorrectly within booking information,
Fixed: LynkPay token is now generated for offline drivers.
Fixed: Exporting from Ghost into Excel no longer sets cells to 'text', allowing easier calculations.
Fixed: Zone screen now displays accurate vehicle statuses.
Fixed: Previously, when the Driver Start Mode was set to 'PIN with Mileage' and the operator attempted to start the driver's shift, they were not prompted to enter the mileage.
Fixed: Email addresses are now properly removed from the Valued/Blocked list table.
Fixed: Exporting 'Driver Sheets History' now works correctly when all three export options are selected.