Here you will find the latest features, improvements, and bug fixes for Phantom.
To ensure you have the best experience using Phantom, we recommend always updating to the latest version available.
Note: The features available to you within Phantom will depend on your company's configuration of Phantom and the current version you're using.
Fixed: Issue causing voicemail to activate on ring group calls.
Fixed: Agents using the Webphone now appear correctly in agent controls.
Fixed: Database credentials are now saved consistently during syncing.
Fixed: Issue causing calls to not be sent to voicemail when the database is synced.
Fixed: Front-end issue resolved where dropdown menus were obscured and not able to fully view.
Fixed: Remote agents now display the correct status on the wallboard.
Fixed: Answered statistics on the wallboard no longer get stuck at certain values.
Fixed: New Music on Hold now created with the correct permissions.
Fixed: Pause time is now displayed correctly for web phones.
Fixed: Agent Overview and Agent Login History now show consistent data.
Fixed: Issue causing queue members to be unintentionally unable to pause when using the 'minimum free agents' queue feature.