Release Date: August 2023
Here you will find the latest features, improvements, and bug fixes for the 365 Management.
To ensure you have the best experience using our product, we recommend updating to the latest version available.
Note: The features available to you will depend on the configuration and the current version of the 365 Management you're using.
Minimum Requirements
To ensure Autocab 365 operates and performs as designed, please make sure that your device meets the requirements listed below:
- Operating System: Windows 10 or newer
- Processor: AMD 3600 or better, Intel i5 10th gen or better
- Storage: Solid State Drive (SSD) or Non-volatile Memory express
- RAM: 8GB RAM (16GB recommended)
- Google Chrome Web Browser
- Internet Connection
What's New
IVR Call Back: Cancel Booking Offer
Passengers can now seamlessly initiate booking cancellations using the Interactive Voice Response (IVR) system. This enhancement gives customers the flexibility to choose between keeping or cancelling a booking that might be running late, helping to reduce the number of 'no shows'.
To configure this feature:
- Go to Booking > Punctuality Controls > Late Alerts > Messages.
- Toggle on the setting Include Cancellation Offer? This enables the Cancellation feature.
- Select Save to apply your changes.
Filtering on Enabled/Disabled Reward Codes & Promo Codes
In the Reward Codes, Reward Schemes Prepay Groups and Promo Codes sections of Passenger Loyalty, you can now filter by All, Enabled and Disabled for Reward/Promo codes.
Distance and Time Mode: New Charging Method
Introducing a new charging method that calculates the fare in real-time by accounting for both distance and total travel time. Using the soft meter in Driver Companion, this mode accurately quotes distance and the journey duration, generating fare estimates that are displayed to the customer prior to the booking creation, ensuring precise fare calculations and transparency for customers.
To enable this feature:
- Go to Driver/Vehicles > Global Settings > Pricing and navigate to the Autocab Internal Meter section.
- Under Ghost Pricing Meter Charging Method select the setting Distance and Time.
- Select Save to apply your changes.
Pricing Tariffs & Charging Zones: VAT at Job Level
We are excited to announce a range of VAT charging options at the job level. With our latest tax rate features, you have the flexibility to apply VAT at the individual job level, including the pricing tariff levels, extras, and charging zones. This allows you to tailor your VAT strategy to various scenarios.
The Tariff Tax Rate option is applied to the pricing tariff, offering VAT at job level. The Extras Tax Rate options allow extras to be charged at a different VAT rate than the job itself.
These options include the following:
Tariff Tax Rate
To configure:
- Go to Pricing and Payments > Tariffs > Variable or Fixed > Settings.
- Select the Custom button to configure the extra charges and navigate to the Extra Charges header.
- Under the Tariff Tax Rate option, use the dropdown menu to select a tax rate (as configured in Accounts).
Extras Tax Rate
To configure:
- Go to Pricing and Payments > Tariffs > Variable or Fixed > Settings.
- Select the Custom button to configure the extra charges and navigate to the Extra Charges header.
- Under Extras Tax Rate, select the applicable option for your system:
- Default: If selected, no other options are displayed and the system uses the default rate.
- Custom: If selected, a new option appears with a dropdown menu to select an Extras Tax Rate (as defined in Accounts).
Tax Rate
To configure:
- Go to Pricing and Payments > Templates > Charging Areas.
- Use the Add button to create a new Template or double-click to modify an existing one.
- In the Charging Zones Settings modal, use Tax Rate setting to select an applicable tax rate from the dropdown menu.
Booking Controls: Availability Feature
In Booking Controls, in the modal for Accept Bookings Rule, there is a new togglable option of 'Bookings can only be made if there's an available driver'. When enabled on a pickup zone, a booking can only be made if there is a clear or soon-to-clear vehicle in the main zone or any of the applicable backup zones. This ensures that bookings cannot be made by passengers if there are no readily available drivers in the area.
Improvements
Pending and History Tables: Date/Time Field
Following our improvements to the driver's uploading documents, within the Approval tab in Driver Details, there are new fields in the Pending and History tables. Both tables now feature a new field named 'Date Submitted', highlighting the date/time that a driver submits a new document or detail. Using the pre-existing 'Actioned Date' field, you can cross-reference the two date fields to check whether the request has been dealt with in good time.
Driver and Vehicle Licences: Order More
When using the Order More button under Drivers > Licences, the URL has been updated to point to our new Autocab Shop domain.
Bug Fixes
- Fixed: Two issues affecting the Reporting side of Fleet Portal. The Area Charge Price total is not displaying the correct value and the Distance calculated and tallied is not exporting to the Export Archived Bookings report.
- Fixed: Issue in Fleet Portal where Fleet Owners cannot see who is driving their vehicle, regardless of the settings in place.
- Fixed: Issue with the Booking Totals Report not showing all the companies in the list; only displaying the currently active companies.
- Fixed: Issue when editing the Capabilities in the Vehicles details, the selection list is displaying capabilities types of Driver and Pricing Only when it should only show those set to type Vehicle or Driver and Vehicle.
- Fixed: Issue where inactive drivers with missing mandatory fields unpopulated were triggering the warning message.
- Fixed: Issue when trying to add a backup zone beginning with the letter 'V' causing the trigger of the 'V' shortcut, changing the view type.
- Fixed: Issue when turning off the customer or driver overrides for email settings in a company, the settings are not fully removed.
- Fixed: Issue where Tariffs in Pricing & Payments are not filtering when applying the Company filter.
- Fixed: Issue where the Zone Selector modal is unable to filter by zone in certain areas.