Release Date: March 2024
Here you will find the latest features, improvements, and bug fixes for Ghost.
To ensure you have the best experience using our product, we recommend updating to the latest version available.
Note: The features available to you will depend on the configuration and the current version of Ghost you're using.
What's New
Vehicles: Shift Pattern Field
For improved transparency of vehicles that have a shift pattern set against it, the Vehicles screen (Opened by the Comma (',') shortcut on the Dispatch screen in B&D) has a new field in the table for Shift Patterns.
To configure this setting to use in B&D:
- In Management, go to Drivers/Vehicles > Vehicles.
- Create a new vehicle or double-click on a vehicle in the list to edit.
- Go to the Details tab and scroll down until you find Shift Pattern.
- Select the dropdown menu button to open your list of shift patterns.
Note: To create shift patterns, in Management go to Drivers/Vehicles > Shift Patterns and use the Add button to create a new shift pattern.
- Choose your shift pattern and highlight it by single-clicking. Then press Confirm to add it to your vehicle.
- Make sure to Save to apply your shift pattern.
Historic Travel Times
In Dispatch Configuration there is a new setting, Consider Historic Travel Times, which controls whether the system uses historical traffic data when calculating routes and estimated time of arrivals (ETA). This feature can enhance the accuracy of routes and ETA's depending on the time of day/week.
To enable this setting:
- In 365 Management, go to Dispatch> Dispatch Configuration > Route Calculation.
- Navigate to the Route Calculation Options section and toggle on to enable.
Note: This setting is disabled by default. To use it, you must enable it first.
Master Account Enhancements
In the Corporate Accounts section, a new setting has been added that lets you enable the 'Master Account' feature for a corporate account. This setting designates the account as the master account, which resolves the previous issue of having no straightforward or efficient way to set an account as the master account.
For existing systems that have previously configured master accounts, these are automatically merged into the correct set-up in this new format upon receiving this new release.
To enable this setting:
- In 365 Accounts, go to Accounts > Corporate > Add/Edit an Account > Job Processing.
- Locate the option Master Account and select to enable the setting.
- You can select accounts from the list under Sub-Accounts to specify which accounts are Sub-Accounts to this master account.
- Select a template for the master account using Master Account Invoice Template field.
Docket Recipes: Updated UI
For improved clarity of recipes that contain many AND clauses, we have updated the UI of accounts automator recipes. Previously, it was difficult to see which part of the recipe caused the booking to fail as they would appear as a long list of recipe conditions without a name or description.
Now when viewing a customer docket, each AND clause displays on a separate line, making it easier to read and highlight any clause in red that has caused the booking to fail the check.
Email Templates: New Fields
For Email Templates, we have added the following fields as tags:
- Booked by Company
- Completed by Company
- Owner Driver VAT Number
Providing you with a broader range of options to apply to your email templates.
Charge for Prebooking
In the Fixed and Variable Tariffs' Settings tab, there's a new setting called Charge for Prebooking. This setting allows an additional fee or a discount to be applied if a job matching this tariff is pre-booked.
Improvements
Removed Ignore Times Setting
We have removed the Ignore Times setting in Route Calculation as it was deprecated and used for old technology.
Bug Fixes
- Fixed: Issue when using the Use Time Zone feature on systems that operate in various time zones, if completing a street pickup in another time zone, the local time is incorrectly recorded as the local time of the system instead of the passenger's time.
- Fixed: Issue where there was a limit on the amount of Office to Driver Documents that the user can send.
- Fixed: Issue where a string reference exception is occurring when adding a 'via' on a booking in Ghost.
- Fixed: Issue where Payment Authorisation is being sent for all CAP bookings which causes Driver Companion to display the Payment Authorisation with the price of the booking, even when the 'Show Price' setting is disabled.
- Fixed: Issue when a driver replies to a text message sent by an operator using the driver text message feature, the sender's name is showing as the first driver from the driver's database. This was showing as '999' as this is the default driver that all systems start up with.
- Fixed: Issue where historic invoices for accounts that have been deactivated and purged cannot be downloaded or viewed.
- Fixed: Issue with setting Start Mode Input as 'Vehicle' in Vehicle Communications. If the vehicle has an expired document, when the driver submits the document and it appears in 365 as pending, the document/photo is not showing with the submission making it impossible to approve or reject it.
- Fixed: Issue where if an account job records a loss, this job is not recorded in the Profit Analysis report.
- Fixed: Issue where area charges are being removed from the docket value when editing a pricing field.
- Fixed: Issue when issuing a credit note for an invoice, the service charge on the Profit Analysis report is being miscalculated.
- Fixed: Issue where if a gratuity surcharge has been applied to an account, the system is not applying the correct behaviour.
- Fixed: Issue where the time charge when using the Distance and Time charging method is being dropped in certain locations.
- Fixed: Issue where the driver image is not populating on requests/responses to the Cab Exchange.
- Fixed: issue where if a booking is recovered before a driver accepts an offer on the Cab Exchange, the rejected event is not sent.
- Fixed: Issue where global search is failing and bookings stop dropping to active.
- Fixed: Issue where the driver sheet was causing a timeout exception when attempting to get lost earnings for a new driver. Now the driver sheet only shows the last 7 days of lost earnings.
- Fixed: Issue where the setting 'Use quickest route for journeys further than' in Dispatch Configuration > Route Calculation is not working correctly.
Minimum Requirements
To ensure Ghost operates and performs as designed, please make sure that your device meets the requirements listed below:
- Operating System: Windows 10 or newer
- Processor: AMD 3600 or better, Intel i5 10th gen or better
- Storage: Solid State Drive (SSD) or Non-volatile Memory express
- 50GB free disk space (100GB recommended)
- RAM: 8GB RAM (16GB recommended)
- Internet Connection