Release Date: June 2024
Here you will find the latest features, improvements, and bug fixes for the 365 Management.
To ensure you have the best experience using our product, we recommend updating to the latest version available.
Note: The features available to you will depend on the configuration and the current version of the 365 Management you're using.
What's New
Incentives
We are excited to announce our newest feature, Incentives! Driver Incentives introduce a new way to motivate drivers to fulfil undesirable jobs that often result in rejection, keeping drivers accepting more bookings and staying engaged.
Use our challenge creator to design and create challenges that target bookings you struggle to fulfil. Motivate your drivers with enticing rewards, helping to increase your job completion rate and customer satisfaction.
Note: At the moment, Streak and Point Exchange are currently unavailable and will be coming soon in a future release!
For detailed information on using Incentives and configuring challenges, please see Incentives - 365 Management.
Ride Hailing Mode (Auto Cancel): New Name & Settings
We have renamed the Auto Cancel Timer (On Demand Mode) feature to 'Ride Hailing Mode' to highlight its function better.
Additionally, there is now a toggle for Ride Hailing Mode that enables you to turn off or on the cancellation of pre-bookings on the app after the Auto Cancel Timer time has passed.
To configure:
- In Management, go to Dispatch > Dispatch Configuration > General Settings > Ride Hailing Mode (Auto Cancel).
- Click the Affects Prebookings? toggle to turn on and enable or turn off and disable the setting.
Autobid: Job Offer Control
In Global Settings and Functionality Groups, there is a new setting called 'User Recover/Reject Penalties'.
If this setting is enabled, Autobid job offers follow the penalty rules you have set for rejecting/recovering bookings. If it is disabled, Autobid job offers come through as 'green' offers on Driver Companion, meaning your drivers are not penalised for rejecting them. This setting allows for a deeper configuration of your system and prevents drivers from rejecting too many jobs.
Cab Exchange: Enable/Disable a Vendor
We have now added support for enabling or disabling a cab exchange vendor in Booking Source > Cab Exchange. You can turn on or off the checkbox to enable or disable a vendor.
Reward Schemes: Setting Update
In Reward Schemes, we updated the setting name to 'Show Reward Amount to Driver' to improve understanding and avoid confusion. We also refreshed the tooltip for better clarity.
Promo Codes: Setting Update
When viewing or adding a promo code, we updated the setting name to 'Target Destination Zones' as the previous name was incorrect.
Improvements
Booking Controls: UI Update
We have added some changes to Booking Controls for consistency which include:
- The 'Default Rule Applies' toggle is hidden on default rules. It is still available on custom rules.
- The required red asterisk (*) has been removed from zone, name and company when the booking control is default as these cannot be changed.
Nearest or Soonest Vehicle: New Tooltip
We have added a new tooltip to the 'Nearest or Soonest Vehicle?' setting in Dispatch Configuration > General Settings for a clearer understanding of how the setting functions and its impact on the wider system and settings.
Obsolete Settings
We have removed some obsolete settings from the Advanced tab of Driver Companion > Global Settings.
Bug Fixes
- Fixed: Issue in Add-Ons Groups under External Devices, the option for 'Bluetooth Watchdog' is appearing twice.
- Fixed: Issue where the hyperlink text for Booking Recipes was incorrect.
Minimum Requirements
To ensure Autocab 365 operates and performs as designed, please make sure that your device meets the requirements listed below:
- Operating System: Windows 10 or newer
- Processor: AMD 3600 or better, Intel i5 10th gen or better
- Storage: Solid State Drive (SSD) or Non-volatile Memory express
- RAM: 8GB RAM (16GB recommended)
- Google Chrome Web Browser
- Internet Connection