You can view your current iGo coverage via the iGo Portal via https://igoportal.autocab.net/ under the My Profile > Coverage Tab. We recommend that you send a screenshot of this to aggregators.
Your iGo Coverage area is a crucial part of your job allocation on the iGo network.
Note: If you're still in the onboarding process and don't have a coverage configured, please submit a google maps image showing your desired area on the onboarding ticket.
You'll want to map your iGo coverage to the areas you are able to cover; or may want to cover, as previously mentioned above. Taking on work in new areas is a key aspect of iGo, which is where a change of coverage can come in to play, or to simply tweak your existing area to better cover and receive more work in places you traditionally operate.
Alternatively, if you only wish to receive pre-booked work consistently out of area, we can extend this coverage within reason to accommodate this.
It really comes down to what is best for your business, as well as where particular aggregators may want to dispatch work from. As such, it's best to communicate your coverage area with them and to also learn about their operating areas too.
Note: Your iGo coverage applies to every aggregator you're integrated with, we cannot define per account coverage, so bear this in mind.
If you'd like to change your current coverage, please screenshot the coverage on your profile and draw on your updated coverage, then please send us a ticket via support@igomobility.tech
If you require access to your profile on the iGo Portal, please raise a ticket @ support@igomobility.tech
iGo Coverage.
