Here you will find the latest features, improvements, and bug fixes for the 365 Management.
To ensure you have the best experience using our product, we recommend updating to the latest version available.
Note: The features available to you will depend on the configuration and the current version of the 365 Management you're using.
What's New
Driver Recruitment (Beta)
Introducing Driver Recruitment! Our latest feature allows you to set up a portal for potential drivers to access via a web link. They can follow a simple, step-by-step guide to submit their details and documents as part of their application to join your taxi firm.
The portal is accessible from anywhere using desktop web browsers, mobile devices, or tablets, enabling potential recruits to apply from the comfort of their own homes without needing to visit the office.
In 365 Management, you'll find a new section called Driver Recruitment. This area allows you to design and manage recruitment campaigns, customise the communication and messaging on the application forms, and review both ongoing and completed applications.
Upon successful application, a driver and vehicle record can be created using the information submitted by the driver. After this, you can issue a license so the driver can log into Driver Companion and get started!
Note: A developer setting must be enabled first before Driver Recruitment can be accessed on your system. Please contact Platform Delivery (platform.delivery@autocab.com) for more information.
No Fare Mode Settings
To improve the flexibility of the existing No Fare Mode Settings, we have introduced a several new features related to this mode:
No Fare Operator Only: Global Settings - Acceptance
We have updated the No Fare Operator Only setting, allowing users to implement recipes that determine which type of booking require operator intervention before they can be marked as no fare. To add a recipe, select the 'Custom' option and choose from the dropdown menu under 'Select No Fare Recipe'.
No Fare Mode: Functionality Groups - Acceptance
We have integrated the No Fare Mode settings into Functionality Groups under the Acceptance tab, allowing for configuration on a company or driver group basis.
No Fare Charge Disregards Queue Position
A new toggle has been added in Global Settings and Functionality Groups, 'No Fare Charge Disregards Queue Position'. When enabled, the driver will not retain the original queue position if they received payment for the no fare or cancellation.
Recipe Update for Cost/Price
We have updated the recipe condition: "Its value is more/less than this amount" to "Its price/cost is more/less than this amount" allowing you to control whether the value is the Cost or Price of the booking.
This change does not impact any existing recipes. Applicable recipes now default to 'Price' as the original 'value' referred to price.
Reward Code: Number of Uses & Expiry Date
As part of the Reward Codes feature, we have introduced two new settings for prepaid loyalty cards when linked to a customer account. The two new settings, 'Number of Uses' and 'Expiry Date,' determine how many times the card can be used and when it will expire. The maximum value allowed is defined by the 'Account Card Balance' (previously referred to as 'Account Limit'). Any remaining balance is forfeited once the maximum number of uses is reached.
The 'Account Card Balance' decreases as the card is used to pay for bookings, and the 'Number of Uses' also decreases with each use. Once the card balance hits zero, the number of uses equals zero, or the expiry date is reached, the card becomes invalid.
If a passenger's booking exceeds the remaining value on their card, the driver will be prompted to collect the outstanding amount in cash from the passenger.
We recommend setting the 'Per Booking Limit Mode' to 'Not Used' if you are using the 'Number of Uses' setting. For instance, if the 'Number of Uses' is set to 2 and the 'Account Card Balance' is £50, the 'Per Booking Limit' should be at least £25.
Pricing Zones, Matrix & Variable Tariffs: Notify On Deletion
To provide clarity when you attempt to delete a Pricing Zone Group from a Zone to Zone Matrix or tariff, a new notification appears to warn you about the potential impact of this action.
If a Pricing Zone Group is linked to a Zone to Zone Matrix, you are not be able to delete the group. If you try to do so, a popup appears with a warning message and no action buttons. This is because deleting a group that is attached to a matrix could adversely affect your system.
However, if you are deleting a Pricing Zone Group that is associated with a tariff, you can proceed with the deletion, and you will receive a prompt to confirm this action.
Instapay: Settings in Auto Pay
We have moved the 'Instapay Enabled' toggle and the 'Instapay Additional Info Accepted At' text field to the Auto Pay tab of the driver details.
Improvements
Incentives: Toggle for Expiry
We have introduced a new toggle for Incentives challenges on the Finalise tab to make the option of expiry optional. The toggle, 'Set Expiry Date', allows you to enable an expiry on your challenge and provide the date.
Bug Fixes
- Fixed: Issue where the 'Use Global Setting' option for the Automatic Price/Cost Recalculation On Shout Mode setting is missing in multiple areas of Account Settings > Customers.
- Fixed: Issue where permissions to restrict and grant access to the Accounts area of Management are missing.
- Fixed: Issue where the fields 'IMEI', 'SIM 1 Number', and 'SIM 2 Number' in Driver/Vehicles > Vehicles > Add/Edit Vehicle > Equipment cannot be edited.
- Fixed: Issue when creating or editing a booking tag and selecting the 'Group' option for the Address Type, no address groups are displayed or incorrect groups appear.
Minimum Requirements
To ensure Autocab 365 operates and performs as designed, please make sure that your device meets the requirements listed below:
- Operating System: Windows 10 or newer
- Processor: AMD 3600 or better, Intel i5 10th gen or better
- Storage: Solid State Drive (SSD) or Non-volatile Memory express
- RAM: 8GB RAM (16GB recommended)
- Google Chrome Web Browser
- Internet Connection