You can design and tailor recruitment campaigns here to target specific driver profiles, customising each application form to ensure you capture all the details required to apply to your taxi firm.
How Does it Work?
The configurator consists of two sections: Campaigns and Combined Campaigns. In the Campaigns section, you can use the campaign creation wizard to create a portal where potential drivers can sign up by providing their details to become drivers for your firm.
The Combined Campaigns section allows you to create a single landing page that provides links to all your campaigns. This is particularly useful if you operate multiple firms and have several ongoing recruitment campaigns.
Once you have created your campaigns, you can manage them by setting them live, completing them, pausing them, or updating their details as needed.
Creating a New Campaign
To create a new recruitment campaign:
1. On the Driver Recruitment - Configurator tab, click the + Add button.
Details Tab
Set up your new driver recruitment campaign by inputting details such as name, logo and timeframe.
3. If using a multi-company system, click the Company field and select associated company from the dropdown menu.
4. Enter a suitable Campaign Name into the text field.
5. Upload a Company Logo by dragging and dropping an image into the field or single-clicking and selecting the image from your file explorer.
6. To set your campaign's start and end date, click the Limit Dates toggle. Then enter a Start Date and End Date, if required.
7. Click Next to continue.
Welcome Section Tab
Modify the welcome message and instructions on the landing page of your recruitment page.
8. In this section you can configure the welcome message and instructions for the applicant. These fields are automatically populated with default values. You can remove any existing text, supply your own, or add information. Use the 'Load Default' buttons to remove any changes and return to the default text.
9. Click Next to continue.
Driver Details Tab
Define what personal details you require from your drivers in this section.
10. In the 'Instructions For Applicants' text field, you can write your own instructions for the details you require from the applicant, or leave the default text.
11. Configure whether the applicant must upload a photo as part of their application:
-
- Show photo: Toggle on to display photo upload function on the application form.
-
Photo instruction: To add instructions for applicants uploading photos, click the Add Instruction button. In the text field, input some instructions for the applicant to follow. For example, reminding the applicant to take the photo in a bright area.
- Required: Toggle on to make the photo upload a mandatory step.
12. Next, you can configure which fields appear on the form for the driver to complete. Click the + Add button to choose which fields to include.
You can modify the display name of each field, change the position in the list using the Up () and Down (
) arrows and remove any fields with the Delete (
) button.
Use the 'Required' field to make specific fields mandatory ('First Name' and 'Last Name' are toggled on by default and immutable).
13. Click Next to continue.
Vehicle Details Tab
Collect essential vehicle information from applicants in this section. Customise which details are required to ensure all vehicles meet your company's standards and regulations.
14. In the 'Instructions For Applicants' text field, you can write your own instructions for the details you require from the applicant, or leave the default text.
15. The 'Drivers must provide vehicle details' toggle controls whether drivers need to input their vehicle details or can continue with the applicant if they do not own a vehicle. Toggle on to only allow applicants who own a vehicle to apply.
Toggle off to allow drivers who do not own a vehicle to submit applications alongside those who do.
16. Configure which vehicle details fields appear on the form for the driver to complete. Click the + Add button to choose which fields to include.
Make, Model, Year, Colour and Registration are mandatory fields and toggled required by default and immutable.
17. Click Next to continue.
Documentation Tab
Here you can select the types of documents applicants must upload to complete their application.
17. In the 'Instructions For Applicants' text field, you can write your own instructions for the details you require from the applicant, or leave the default text.
18. Configure which requested documents fields appear on the form for the driver to complete. Click the + Add button to choose which fields to include.
19. Click Next to continue.
Completion Section Tab
Compose a message to confirm application submission and guide applicants on what to do next.
20. Use the text fields under Completion Header and Completion Body to write your own application submission confirmation message and provide next steps, or leave the default text.
21. Click Next to continue.
Comms Tab
Select which predefined emails are sent to applicants at each stage.
22. Use the toggles to enable or disable which emails are sent to applicants upon reaching a particular stage in the application, inform of a decision or request additional information.
You can configure and modify the body of these emails in the Driver Recruitment - Communications section.
23. Click Next to continue.
Review and Launch Tab
Review all the details of your recruitment campaign before launching.
24. If required, use the headers on the modal to return to a section and edit any details.
25. Once complete, ensure you toggle on the Enabled button in the bottom-left corner of the modal to activate your campaign. Skip this step if you do not want to activate your campaign yet.
26. Press + Create to save and create your campaign.
27. Copy your campaign URL by clicking the Clipboard () icon. You can then use this link to share your application form through channels, e.g. Passenger App, Website, etc. For information on sharing your campaign via Passenger app, see Adding Your Driver Recruitment Campaign Link to Passenger App.
Your new campaign will appear in the list. You can edit your campaign by double-clicking (or pressing the Enter key) to open the editing modal and apply your changes.
Pausing the Campaign
To pause your recruitment strategy and stop any new application submissions, open your campaign and toggle off the Enabled button.
When accessing your recruitment link, drivers will see a message stating the campaign has been disabled and a button stating you are currently not recruiting.
Note: Any in-progress applications can be resumed upon activating the campaign again.
Toggle back on the Enabled setting to re-activate your campaign.
Combining Campaigns
To amalgamate multiple campaigns into one link, you can create combined campaigns. This is especially useful for multi-company systems where potential applicants can select which company to apply for on the landing page.
Combining campaigns is as easy as setting the name and description, then adding all the individual campaigns that you wish to have as options under one link.
To combine multiple campaigns:
1. Navigate to the Combined Campaigns tab on the Configurator screen.
2. Press the +Add button.
3. On the Details tab, fill out the following fields:
- Combined Campaign Name: Enter a suitable name for your combined campaign.
- Welcome Header: Write your own header that appears on the campaign website, or leave the default text.
- Welcome Body: Write your own body of text that appears on the campaign website, or leave the default paragraph.
4. Click Next to continue.
5. On the Campaigns tab, use the + Add Campaign button to select which campaigns to be included under your combined campaign link.
6. You can then adjust the Display Name of each campaign, re-arrange the order that they appear on the site using the Up () and Down (
) arrows, and remove any using the Delete (
) button.
7. Once complete, ensure you toggle on the Enabled button in the bottom-left corner of the modal to activate your combined campaign. Skip this step if you do not want to activate your combined campaign yet.
8. Press + Create to save and create your combined campaign.
9. Copy your combined campaign URL by clicking the Clipboard () icon. You can then use this link to share your application form through channels, e.g. Passenger App, Website, etc. For information on sharing your campaign via Passenger app, see Adding Your Driver Recruitment Campaign Link to Passenger App.
Your new combined campaign will appear in the list. You can edit your combined campaign by double-clicking (or pressing the Enter key) to open the editing modal and apply your changes.
On the Combined Campaign Landing Page, after pressing the 'Join Now' button, users are directed to a list of the campaigns where they can select the campaign they want to apply for.
Upon disabling your combined campaign, users will see a page stating the following message:
"Campaign not found
Unable to load this campaign, please try again."
If an individual campaign within a combined campaign is disabled, then it will appear in the campaign list with the following text stating "Recruitment has been stopped".