You can customise your communications to tailor email notifications for your recruitment process. Adjust the text for reminders, confirmations, and decision notifications to align with your brand and effectively guide your applicants.
How Does it Work?
There are five default communications that can be sent automatically, if enabled in your campaign. You can easily adjust the text for each communication in this section to tailor the messages sent to potential applicants based on the status of their application.
Customising your Communications
To modify the text for your reminders, confirmations and notifications:
- Click on the field to adjust.
- A modal window opens up where you can edit the Subject and Body of the emails.
- Use your F9 Key to open up a list of tags that you can apply to your email, these include Applicant Name, Company Name, Application Link, and Campaign Name.
- Click the Save button to save and apply any changes. Return the default input of any fields using the 'Load Default' button.
You can modify the following comms to send to applicants:
- Additional Information Required - Sent to the applicant if you reject their application, but allow the applicant to resubmit their application after revision.
- Application Approved - Sent to the applicant if you approve their application.
- Application Rejected - Sent to the applicant if you reject their application outright.
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Incomplete Application Reminder - Sent to the applicant after the configured reminder timer expires to prompt them to complete their application. Configure the amount of time using the 'Stalled application reminder timer (hours)' setting on this communication.
- Submission Confirmation - Sent to the applicant when they submit their application.
The corresponding emails are automatically sent to the applicants when the criteria is met. When configuring your campaign, use the toggles in the Comms section to enable or disable which communications to be active and sent to applicants.