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Overview of Zone IVR Control - 365 B&D

Connor
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The Zone IVR Control screen allows you to toggle ON or OFF the IVR (Interactive Voice Recognition) schedule for each zone.

zone_ivr_control_screen.png

To access this screen:

  1. Press Crtl+I or click on the shortcut button from the Dispatch screen.

    zone_ivr_control_shortcut_button.png

Shortcuts

The bottom section also contains shortcuts that are useful for quickly executing certain functions.

zone_ivr_control_shortcuts.png

  • Space (Toggle Override): Override IVR schedule to set it to OFF.
  • Esc (Close): Close the active page or popup.
  • F1 (Toggle All): Toggle the IVR schedule to OFF for all zones.

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