You can cancel a ride before or after you've been matched with a driver.
To cancel a ride before you are matched with a driver:
- Be viewing your booking details, either just after booking or by pressing the booking tab in the top-right of the home screen.
- Press on "Cancel Ride".
- You will then be asked to confirm the cancellation.
To cancel a ride after you've been matched with a driver:
- Be viewing your booking details, either just after booking or by pressing the booking tab in the top-right of the home screen.
- Press on "Cancel Ride".
- You will then be asked to confirm the cancellation.
- Please note: A cancellation fee may apply (depends on which taxi firm is used).