Here you will find the latest features, improvements, and bug fixes for the 365 Control Centre.
To ensure you have the best experience using our product, we recommend always updating to the latest version available.
Note: The features available to you within the 365 Control Centre will depend on your company's configuration of the product, and the current version you are using.
Top-Up Reward Codes
You can now top-up reward codes via the Transactions tab by clicking on the 'Top Up' button.
This will then display the 'Reward Top Up' popup, where you can choose the 'Card Number', 'Top Up Amount', and 'Description'. As well as, view the 'Current Balance'.
Send Test Text Message
A new support option has been added that allows you to send a 'test' message to a specific phone number.
After clicking this button, the 'Send Test Message' popup will be presented. Here you can select the 'Textback Template', 'Message', and 'Phone Number', then simply press 'Ok' to send the message.
Dual Queue Zones
You can now configure dual queues zones to allow drivers to maintain two queue positions when they enter a zone within another zone.
Out Of Area Dead Mileage Compensation
You can now configure out of area job compensation for your Variable Tariffs > Zone Charges to compensate drivers for customer bookings that are outside of your local area.
This is useful for accepting bookings outside of your set Pricing Zones and provides your drivers with more incentive to accept jobs that are further away.
To use this setting, go to Variable Tariffs > "Open a tariff" > Zone Charges tab, select a "Pricing Zones Group" and then enable "Out Of Area Dead Mileage Compensation (Round Robin)".
Note: This setting will not be visible if the "Ghost Meter Tariff Mode" is set to "Progressive tariffing"
Example A: ABC Cars based in Manchester, will take you anywhere for £2.00 per mile if you're in Manchester. However, if you call from Cheadle, for a car to come to Cheadle, then you would be charged based on the mileage from Manchester to Cheadle as a "Call-out" charge. This charge compensates the driver for travelling outside of the local area and allows ABC Cars to increase their area coverage by knowing if the driver will always be paid enough for the job.
Example B: A taxi company covers a 5-mile area at £1.00 per mile, however, a customer calls for a taxi that is 20 miles away, to go 1 mile within their town. To compensate the driver for having to travel out of the company's Pricing Zone, we can configure the following:
- If the Pickup or Destination isn't inside any zone from the Pricing Zone Template, add to the tariff the distance from whichever is shorter to the nearest zone Multiply by 1.1.
This setup will multiply the mileage by 1.1 (10% increase), for every mile the driver has to travel for a booking outside of the Pricing Zone.
Note: This setting doesn't work with the Ghost metre, and will reset the metre when arriving at the pickup point.
Drivers and vehicles without an assigned company are now shown in the main table.
Added 'Referral ID' and 'Destination Mode Home Address' fields to the driver details.
You can now edit an inactive driver before reinstating it.
Added a 'Default Voice Channel' setting to 'Voice Settings'.
Added a 'Waiting Time Minutes Free' setting to 'Pricing'.
The 'Delete' button has now been removed when viewing/editing a capability.
Within 'Pricing' you can now specify a waiting time in minutes and seconds, as well as, include a 'via' address within a 'Test Tariff'.
The 'Booking Fee' within 'Pricing' now includes the following 'Uplift Mode' options:
- Off (deduct from the driver)
- Uplift Price and Cost (deduct from the driver)
- Uplift Cost Only (no deduction from the driver)
Added the 'None' capability option when creating/editing a wall scenario, as well as, the 'Effects Account Bookings' toggle and column for 'Chatbot' to 'The Wall'.
Added 'Chatbot' option to 'Accept Reliable Passengers' within Booking Controls.
The 'Booking Controls' now show default booking controls for 'Accept Bookings', 'Accept As Directed Bookings', and 'Auto Hold Bookings'.
Added a “Group Zones” toggle to the overbooking criterion.
Added a help page for the 'Documents' section within Driver Companion's global settings.
- Fixed: Scroll issue on operators reports.
- Fixed: Issue that prevented the editing of booking tags, address groups, and valued/blocked lists that contained FreeType/full addresses.
- Fixed: Transaction issues for reward codes:
- The contact name is now shown when selecting a reward code.
- Sorting issues for the following columns:
- Transaction Time
- PrepayAmount Debit
- Prepay Amount Credit
- Prepay Balance
- Reward Amount
- Reward Balance
- Fixed: Address group issue where a user would get stuck on the loading spinner when deleting an address from a group that is still being created.
- Fixed: The 'Zone to Zone Matrix Templates' issue where decimal values could not be saved.
- Fixed: The 'Booking Controls' issue in which the table was not showing records.