Important Update: Retirement of our Ghost Windows product
In an effort to streamline our current product suite, on 31 March 2023, we will be retiring Ghost for Windows.
As a result of this retirement, we will have a fully standardised product offering improving our ability to develop new products and support you on a day-to-day basis.
Please rest assured that, as part of the process, we will be providing training and setting up an optional Early Adopters Programme to onboard the next 100 taxi operators onto Autocab 365, details of which are below. This will help identify key missing features, which will be developed ahead of the retirement date in March 2023.
What does this mean for you?
From January 2021, all new customers have been onboarded onto Autocab 365 as standard.
In preparation for the retirement date next year, from 1 July 2022, we will be stopping all new development on Ghost Windows. This means any new or developed features will only be available on our Autocab 365 product.
From 31 January 2023, we will no longer provide support for Ghost Windows. The product will still be available for use but please be aware that our support team will be unable to deal with tickets or requests after this date.
What features are currently under development?
As well as improving the speed of the system, below we've outlined some of the features we are committed to developing or improving before the retirement date next March:
- Access to Edit Templates within 365
- Access to Picture catalogue within 365
- Master invoicing
- Booking and Dispatch:
- Notification history
- Map Click dispatch
- Ability to see all drivers on the map on load
- Dark mode
- Easy User creation
- Improving Pricing matrix usability
Early Adopters Programme: Join the many customers already using Autocab 365
We've already had many customers make the switch to Autocab 365 and we're now opening up an Early Adopters Programme to the next 100 customers. We'll work with you to ensure we identify key features from Autocab 365 and provide you with dedicated training and one to one sessions with our team to enable you to make the switch.
If you are interested in joining the Early Adopters Programme, please email firstname.lastname@example.org and a member of the team will be in touch.
If you have any questions about anything raised in this annoucement, please speak to our Customer Care team, who will be more than happy to provide more detail on our Early Adopters Programme.
Autocab Motto: "Go Further"