VO Hourly Calls - Phantom

The VO Hourly Calls report provides you with a breakdown of each call type made through Virtual Operator during specific hours. 

To access this screen:

1. Click on VO Hourly Calls from the Reports > VO Reports menu.
   
   

Get updated report

To an updated report:

1. Select the Start/ End Date and Operator.
   
   
2. Then click Get Report.
   
   

Export

To export the report into a CSV file:

1. Click on Export to CSV file in the top-right.
   
   

The report will then be exported.