Dialling Groups - Phantom

The Dialling Groups screen allows you to create dialling groups that can be applied to extensions or agents.

To access this screen:

1. Click on Dialling Groups from the Routing menu.
   
   

Add a dialling group

To add a new dialling group:

1. Click on Add Rule in the top-right.
   
   
2. Configure your rule settings:
   
   Name: Enter a unique name for the dialling group.
   Calling Rules to match: Toggle to enable or disable specific calling rules.
   Trunks to use: Toggle to enable or disable specific trunks.
   Privileges: Toggle to enable or disable privileges.
   Withheld: Toggle to enable or disable withheld.
   
   
3. Then click Save.