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General - Phantom

Connor
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The General screen allows you to configure various settings for your system.

general_screen.png

To access this screen:

  1. Click on General from the System menu.

    general_menu_item.png

The following settings can be configured:

  • Authentication:
    • DHCP Status (Stopped): This displays the status of the DHCP server and its clients
    • Phantom API Key: Enter the Phantom API key for this system.
    • Ghost Web API Key: Enter the Ghost API key for this system.
    • Register: Click to register the new Phantom system.
    • Force Update Registration: Click to force update the registration of the new Phantom system.
    • SMTP Settings: Click to configure official SMTPs for voicemails and scheduled reports. 
      • Mailer agent:
        • Local: Select if you use your own local email provider. 
        • External SMTP: Select if you use an external email provider.   
          • SMTP Server: The server address for your email provider (e.g. smtp-mail.website.com). 
          • Username: The username for your email provider (e.g. example@website.com). 
          • Password: The password for your email provider. 
          • From email: The email address for your email provider. 
          • Encryption: 
            • None: Emails will be sent without a secure connection. 
            • TLS: Emails will be sent over a secure encrypted connection. 
  • Localisation:
    • Time Zone: Select the company's local time zone. 
    • Country: Select the company's country. 
      • Add: Click to add multiple dialling codes if you're company works in various countries. 
    • Language: Select the company's local language. 
  • Recording:
    • Internal Recordings: Enable to save recordings of internal calls.
    • Outbound Recordings: Enable to save recordings of outbound calls.
  • General:
    • Wallboard Caching: Enable to allow caching of the wallboard. 
    • Accurate Ringtime: Enable to ensure accurate ringtime. 
    • Remove Old Calls data: Select if old call data should be removed and when. 
    • Default CID: Set the default caller ID.
    • Provisioning URL: Displays URL to be used, if configuring Jitsi softphone for use on your Phantom system
  • Text-To-Speech:
    • Text-To-Speech Engine: Select which text-to-speech engine the system should use. 
    • Text-To-Speech Lang: Select the language for the text-to-speech engine.
    • Text-To-Speech Voice: Select the voice for the text-to-speech.

Note: Ensure you click 'Save' after making any changes.

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