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Zones - Ghost

Connor
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The Zones screen is where you can create and configure custom zones.

This is a useful way of breaking up areas into different sections, which makes the dispatching of work smoother and allows your operators to clearly see where your bookings and vehicles are.

zones_screen.png

To access this screen:

  1. Click on the Zones button from Management > Zones.

    zones_button.png

Add a zone

To add a new zone:

  1. Click on the New button at the top. 

    new_button.png
  2. Configure the zone.

    zones_new.png
  3. Then click OK.

The following settings can be configured:

Details

  • Name: Enter the zone name in full.
  • Descriptor: Enter a unique descriptor such as a short name or abbreviation for your zone (E.g. HG for Heald Green).
  • MDT Zone ID: Enter an MDT Zone ID that a driver's terminal will use to identify each zone.
  • Centre: Enter the latitude and longitude of the zone's central location.
  • Active: Toggle to enable or disable the zone.

Appearance

  • Colour: Toggle to add a unique colour to identify the zone.

Estimates

  • Average ETA For Mobile Apps (mins): Set the average ETA in minutes for this zone.

Options

  • Booking Company: Select which company the zone is used with.

Configuration

  • Bidding Mode: Select if drivers can bid for jobs from or for this zone.
  • Soon To Clear Backup Zones: Set how many backup zones will be considered for jobs with a pickup in this zone. 
  • Soon To Clear Time: When a driver is in this zone and has used the soon to clear command, set how long they can be in the 'Soon to Clear' status, before being returned to 'Busy'.
  • Delay Backup Zones Allocation Time: Set how long the system will wait before re-allocating active jobs in this zone to available backup zones. 
  • Delay Bid Allocation Time: Set how long a job must be active in this zone before it can be bid on. 
  • Zone Type: Select which type of zone it is.
  • Force Replot Before Clearing: Enable to force a driver to replot their location before clearing.
  • Use Clear Out Of Range Tolerance: If enabled, drivers will be unable to clear from jobs that have a destination within this zone, if they are outside of the set range tolerance. 
  • Disable Job Recover Penalty: Select if drivers should receive a job penalty or not for recovering jobs in this zone. 
  • Disable Job Reject Penalty: Select if drivers should receive a job penalty or not for rejecting jobs in this zone. 
  • Included In The Broadcast: Enable to include this zone when broadcasting zone information. 
  • Extra Queue Positions: Set how many extra queue positions a vehicle may have for other zones, while in this zone (E.g. 0-2).
  • Bid Mode For Zone: Select how the system will handle bids from drivers for this zone. 
  • Maximum Bidding Distance For Zone: Set the maximum bidding distance for allowing drivers to bid for jobs in this zone.
  • Replot in this zone if No-fare: If a job has no fare, replot them in this zone. 

GPS Types

  • Permit Auto Plot In: Enable to allow drivers to be automatically replotted into this zone. 
  • Permit Auto Plot Out: Enable to allow drivers to be automatically replotted out of this zone. 
  • Permit Manual Plot In: Enable to allow drivers to manually replotted themselves in this zone. 
  • Permit Manual Plot Out: Enable to allow drivers to manually replotted themselves out of this zone. 
  • Auto Plot Tolerance (m): Set how far in metres from the zone centre, so that the Auto Plot can plot vehicles in this zone. 
  • Manual Plot In Tolerance: Set how far in metres from the zone centre, that a driver must be within to manually plot into this zone. 

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