The Activity screen allows you to manage your completed / cancelled / no fared IGO bookings.
To access this screen:
- Click on Activity from the left-hand menu.
Bookings
The Bookings tab shows you all the bookings you have completed through the iGo Network.
View booking details
To view the details of a booking:
-
Double-click on a booking from the table.
The details will then be displayed in the "Details" tab.
Checking Payments.
To check payments for these jobs (typically, if it's complete and on the list, you will have been paid for this job)
Right click on the top panel and select the Customise Table option.
Search for Booking Reference and press the + symbol as shown to add this field.
You'll now see the Booking Reference column added to your Job list.
This Code is a breakdown of V7XXXX - this is the vendor (You) A200XX this is the agent who sent the job, in the above example, 20096 is the agent code for UBER.
For a list of Agent IDs see the Aggregator list.
https://support.autocab.com/hc/en-gb/articles/12996899327901-Aggregators-iGo
Now we have the Booking Reference code.
Navigate to Accounts > View Transactions.
You'll be presented with a list of payments for your IGO jobs.
Filter this list by the date of booking, then find the Booking reference code "Payment for Booking ref code"
Double-click this job and you'll be presented with the booking details to confirm.
You can also see the Booking from the transaction itself, you should see a View Transaction button, below the "Notes" Section.