To turn off penalties for drivers:
- Login to Autocab 365.
- Go to Management > Drivers / Vehicles > Driver Companion > Global Settings > Acceptance.
- Under the "Reject Mode" and "Recover Mode" sections, toggle the "Move To Reject Zone" setting to disabled.
- Under the "Reject Penalty Times" and "Recover Penalty Times" sections, click "Edit" and set the penalty times to zero.
- Under the "No Fare Mode" section, set the "No Fare Penalty Time" to zero.
- Then click Save.