To help prevent drivers from being late to their next pre-booked job:
- Login to Autocab 365.
- Go to Management > Drivers/ Vehicles > Driver Companion > Global Settings > Acceptance.
- Scroll to the Prevent Late Prebookings section.
- Toggle to enable the Prevent Late Prebookings feature.
- Configure the following settings:
Driver Can Override: This allows the driver to reject a booking without penalty if he has a prebooking coming up.
Estimated as Directed Time: This allows you to set an estimated completion time for ‘as directed bookings’ and send bookings out after this time.
Prevent Late Bookings Start: The time set here will perform checks and ensure a driver doesn’t start any jobs that will make them late for a prebooking.
- Then click Save.
Once saved, an Upcoming pre-booking popup will now be displayed within Driver Companion, notifying drivers that they will soon start a pre-booked job and that the system will only send them bookings that won’t make them late for the pre-booking.
Note: You can also configure these settings for individual Functionality Groups.