Here are some tips and best practices for writing an effective feature request:
Before you post, you can try searching for your feature idea, but there is a good chance another member has already posted a similar discussion.
Doing this helps to prevent duplicate discussions and makes it easy to find the best ideas.
You can also refine your search by filtering by the title, author, and date range.
Choose the right category
Make sure you post your idea in the right category, so it is with the relevant product:
- Booking & Dispatch
- Driver Companion
- Passenger App
- Accounts and Management
- Corporate Accounts Portal
- iGo Network & Portal
These are also on the categories page, or you can click on the "Categories" tab.
Write a clear discussion title
The discussion title should contain the name of your idea and relevant keywords, so it is easier to find and helps other people understand your idea.
Write a detailed description
The discussion description should have as many details as possible, so we can understand what you want to see in our products.
What to expect after posting
Someone from our innovation team will try to respond to you as soon as possible. However, response rates vary depending on: the complexity of the idea, the amount of detail provided, if any subject matter experts are available, and how many votes the idea has received.
Not every discussion will receive a response due to the number of requests we get, and we don't implement every idea. Though we regularly check the forum and many features from the Innovation Hub have been added to our products.
You'll likely receive responses from other community members that like your idea, want to voice their opinion of it, or if they know of a similar feature that's already in our product.
With all that out of the way, how about we start innovating? Innovation Hub