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Phantom

Phantom

  • Dashboard
  • Accessing Phantom

Automation

  • IVR Number Blocking
  • Master Controls

Reports

  • Queue Overview
  • Driver Payment
  • Schedule
  • Custom
  • VO In Use
  • VO Hourly Calls
See all 29 articles

Recordings

  • Virtual Operator Recordings
  • Music on Hold Manager
  • Audio Manager
  • File Manager
  • Driver Voice Recordings
  • Inbound/Outbound Recordings
See all 7 articles

Routing

  • Virtual Operator
  • Shortcodes
  • Channel Control
  • Announcements
  • Caller Based Routing
  • ABOP/IVR
See all 15 articles

System

  • Other Systems
  • Ghost Servers
  • Phantom Servers
  • Interface Users
  • Away/Pause Reasons
  • Firewall
See all 7 articles

Wallboard

  • Settings
  • Queue
  • Group
  • Custom
  • Standard

Agents

  • Phones
  • Generic SIP Device
  • Directory Editor
  • Button Maps
  • Agents
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