Driver Companion
- How to use Waze with Driver Companion?
- How do I change my device settings?
- How do I go online and offline?
- Is there any help pages?
- Where do I find out What's New?
- How do I accept or reject a job offer?
Passenger App
- How to customise your Passenger App.
- How to request a ride without the Passenger App?
- How to place a delivery order?
- How to leave driver feedback?
- How to identify a driver and vehicle?
- How do I use promo codes?
365 Booking & Dispatch
- How to add new fields on the Dispatch screen?
- How to know if a driver has turned their GPS off?
- How to toggle between each company?
- How to view a previously completed booking?
- How to dispatch pre-bookings early?
- How to call drivers without manually inputting phone number?
365 Control Centre
- How to prevent drivers from being late to pre-bookings?
- How to remove the multi-company dispatch delay?
- To deactivate a driver?
- How to suspend a driver?
- How to have a set of drivers specifically for Delivery Point?
- How to add a dispatch delay with for multi-companies?
E-booker
- How to edit a booking?
- How to check a booking status?
- How can I book for someone else?
- How can I save a booking template?
- Can I rebook a previous booking?
- How to get a booking receipt?
Phantom
- How to check when agents logged in and logged out?
- How to customise the wallboard?
- How to download call recordings?
- How to change call strategy?
- How to view outbound calls total?
- How to setup a Virtual Operator?
iGo Portal
AppSettings
Ghost
Chatbot
General
- How to request a customer support account?
- How do I access my customer support account?
- How can I track my support tickets?
- How to request a new article to be written?
- How can I change an article's translation?
- How do I rate an article?