The Accounts Automator screen allows you to automate different account processes and reduce the need for human interaction with account jobs.
This is useful when there is a lot of manual work involved in checking, pricing and processing your account dockets which may require office staff to check dockets against your company rules and regulations.
To access this screen:
To add recipes for automatically approving dockets:
Note: Multiple rules can be added to a single recipe by clicking on the Add Condition button again.
Note: You can also toggle if drivers will be queried when a job fails the rule checks by clicking on the icons next to the new rule:
The driver query option allows you to set up questions and answers drivers must answer if a job fails certain checks or rules in a recipe.
To add a new driver query:
Once saved, a verification will show to drivers on Driver Companion if a job fails any checks or rules.
Note: The Signature Required and Photo Required texts are already set up by default, however, you can customise what the text says.
The following settings will determine if certain job types are auto-approved by default, or if they require approval through a recipe.
The toggles in this tab allow you to control whether approved dockets are automatically posted.
To toggle auto-posting on or off for each booking type:
Note: You cannot toggle ‘Post No-Fares’ or ‘Post Cancelled’ without first enabling the ‘Auto-post Approved Jobs’ for a booking type.