Booking (Passenger App 5G) - AppSettings

Booking (Passenger App 5G) - AppSettings

The Booking tab allows you to configure what happens when a booking is made via your passenger app.


To access this screen:

  1. Go to the AppSettings portal and click on the Passenger App 5G tab.
  2. Then click on the Booking tab.

The following settings can be configured:

  • Cash Booking Confirmation Email: Enable to send a confirmation email to the customer when a Cash booking is placed.
  • Cash Booking Receipt Email: Enable to send a receipt via email to the customer when a Cash booking is placed.
  • Promotion Enabled: Enable to allow promotional codes to be used in-app.
  • Show Badge Id: Enable to show a driver's badge ID in-app.
    • Badge Id Label: Enter the label text for the badge ID field.
  • Card Booking Confirmation Email: Enable to send a confirmation email to the customer when a Card booking is placed.
  • Card Booking Receipt Email: Enable to send a receipt via email to the customer when a Card booking is placed.
  • Can Add Vias: Enable to allow customers to add Vias to their journey. 
  • Default Currency: Select the default currency to show in-app. 
  • Account Booking Confirmation Email: Enable to send a confirmation email to the customer when an Account booking is placed.
  • Account Booking Receipt Email: Enable to send a receipt via email to the customer when an Account booking is placed.
  • Driver Name Display Type: Select if a driver's full name, first name, or callsign should be displayed in-app.
  • Auto Select House Number On Search: Enable to automatically select a house number when entering an address. 
  • Allow Address Edit: Enable to allow customers to edit the selected address. 
  • Share Journey Enabled: Enable to display a share icon and allow customers to share their journey.
  • Use Price Range: Enable to display an estimated price range rather than fixed prices (E.g. £3-7).
    • Estimated Price Starting Percentage: Set the lowest starting percentage for an estimated price (E.g. 10%)
    • Estimated Ending Percentage: Set the highest ending percentage for an estimated price (E.g. 20%)
    • Estimated Price Decimal Places: Set a limit of how many decimal places to display the estimated price in (E.g. 2 would display £1.234 as £1.23).
    • Estimated Price Round To Nearest: Set if the price should be rounded up to the nearest whole value (E.g. 0.5 will mean £1.23 is rounded to £1.00).
  • Fixed Price Text: Enter the label text for a fixed price (E.g. Fixed: ).
  • Estimated Price Text: Enter the label text for an estimated price (E.g. Estimated: ).
  • Minimum Estimated Price: Set the minimum estimated price that can be shown in-app (E.g. £1.00).
  • Show Booking Confirmation on ASAP Bookings: Enable to show a booking confirmation in-app for ASAP bookings when a driver cannot be found. 
    • Show confirmation in (secs): Set how long in seconds the system should search for a driver before showing the booking confirmation. 
  • Limit pre-booking date: Enable to limit how many days ahead a pre-booking can be made.
    • Maximum days ahead: Set the maximum number of days ahead a pre-booking can be made (E.g. 3).
  • Enable Local National Mode: Enable to allow national bookings through an external marketplace (E.g. iGo). 
    • Commission Additive: Set the commission additive value for the external market vender. 
    • Commission Percentage: Set the commission percentage for the external market vender. 
    • Market Place Name: Enter the marketplace name (E.g. iGo).
  • Rating Enabled: Enable to allow customers to provide feedback on a driver and their experience.
    • Star Options: Configure the star ratings from 1 to 5.
      • Title: The title of the rating (E.g. Good, Bad, OK).
      • Subtitle: A basic subtitle (E.g. It was OK, It was Great!).
      • Chips: Add custom tags a customer can select from (E.g. Clean, Noisy, Dirty, Professional).
      • Add New: Click to add more chips (Tags).

Note: Remember to click the 'Publish' button to save your changes and publish them live to your passenger app.

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