What is the iGo Portal?

The iGo Portal is a user interface for managing jobs passed through the iGo Network. 

It connects Aggregators to our Operators and helps Autocab to manage the iGo Network.

• Aggregators: Can manage their work that is passed into the iGo Network, and can invite, accept, and reject operators from their marketplace. As well as, raise invoices, manage disputes, and view performance analytics. 
• Operators: Can see work received through the iGo Network, and can accept invites, manage invoices, and raise disputes. As well as, view booking activity and performance analytics.
• iGo Team: Our team at Autocab can manage marketplaces, originators, and operators. 

What are the benefits?

Some of the benefits of using iGo are:

• Aggregators can fulfil more jobs over a wider geographical area.
• Operators can provide more jobs to their drivers.

How does it work?

From start to finish the process will be:

1. A customer requests a job.
2. The originators receive the job.
3. The job is sent through the iGo network.
4. An operator receives the job.
5. An operator accepts the job.
6. A driver collects the customer and completes the job.
7. The originator sends payment to the operator for the job.
8. The operator pays the driver.

What's available in the iGo Portal?

Depending on your user level, by using the left-hand menu you can access the following:

Accounts.

The Accounts section is where you can view your payments for jobs completed, withdraw funds to your bank account, and view any previous withdrawals.

Demand

The Demand screen is where you can see which originators can send you jobs, which marketplace they are using, and whether or not they are active.

Activity

The Activity tab show you all the bookings you have completed / cancelled / no fared etc through the iGo Network.

Analytics

The Analytics screen will display charts for monitoring your marketplace performance such as; the number of jobs completed, total revenue, trip value, and quoted ETAs.

You can also see how well you performed in comparison to previous weeks based on; cancellations, or dispatch and arrival times.

Note: Green means you've improved since the previous week, while Red means you've worsened. 

Invoicing

The Invoicing screen provides you with a list of invoices based on the jobs sent to you by originators through the iGo Network. 

My Profile

The My Profile screen is where you can manage your contact details, company information, and area coverage.

Admin

The Admin screen allows you to add additional users to your account, set their roles (user-level and permissions), and configure system settings such as the language and timezone. 

Want to find out more?

If you have any questions about the iGo Portal, please get in touch at:

support@igomobility.tech

+44 (0) 161 491 7777