Managing Suspensions in 365 Booking & Dispatch

Managing Suspensions in 365 Booking & Dispatch

The Suspension options allow you to add, skip, and change suspensions for repeat bookings. 

This is useful for suspending repeat bookings, for example, when you need to suspend a school-run booking during the half-term holidays.

To access these options:

  1. Press the S key or click on the shortcut button from the Advanced Bookings screen.

Skip Repeat Booking

The Skip Repeat Booking option allows you to…

To use this option:

  1. Press the F1 key or click on the shortcut button.
  2. Select which days to skip the booking on.
  3. Then click OK.

Note: You can also add a reason for skipping the booking.

Add Booking Suspension

The Add Booking Suspension option allows you to create a new booking suspension, which is then applied to selected repeat bookings.

To use this option:

  1. Press the F2 key or click on the shortcut button.
  2. Enter a Description and set the Start/End dates.
  3. Then click OK.

Note: If the ‘Add to Templates’ checkbox is ticked, this means that the template can be applied to other advanced repeat bookings. If unticked, it will only be applied to that selected repeat booking.

Change Booking Suspensions

The Change Booking Suspension option allows you to view and change suspension groups, templates, and individual bookings.

To use this option:

  1. Press the F3 key or click on the shortcut button.
  2. Change any of the suspensions using the following shortcuts:

    Space (Toggle Suspension): Toggle a suspension ON or OFF.
    Left/Right Arrow (Focus Next Table): Navigate between Groups, Templates, and This Booking Only.
    Up/Down Arrow (Focus Next Table): Navigate up and down through the table rows.
    End (Save): Save changes and close popup.
    Esc (Close): Close the active page or popup.

  3. Then click OK.

Note: If a suspension is selected, it will be highlighted in blue, and if a suspension that's part of a suspension group is selected, it will be highlighted in grey. The days highlighted in green are the days that the selected booking is repeating. The days highlighted in red are the suspended days.

Manage Suspensions

You can also manage suspension Templates and Groups separately.

To access these options:

  1. Press the M key or click on the shortcut button from the Advanced Bookings screen.

Manage Suspension Templates

The Manage Suspension Templates option allows you to view and change suspension templates.

To use this option:

  1. Press the F1 key or click on the shortcut button.
  2. Here you can then manage the suspension templates by using the following shortcuts:

    Space (New): Add a new suspension template.
    Delete (Delete): Delete a suspension template.
    E (Edit): Edit a suspension template.
    Esc (Close): Close the active screen or popup.
    V (View): View a suspension template.

Manage Suspension Groups

The Manage Suspension Groups option allows you to view and change suspension groups.

To use this option:

  1. Press the F2 key or click on the shortcut button.
  2. Here you can then manage the suspension groups by using the following shortcuts:

    Space (New): Add a new suspension group by selecting multiple templates.
    Delete (Delete): Delete a suspension group.
    E (Edit): Edit a suspension group.
    Esc (Close): Close the active screen or popup.
    V (View): View a suspension group.