Passenger App 34.6

Passenger App 34.6

Here you will find the latest features, improvements, and bug fixes for Passenger App.

To ensure you have the best experience using our product, we recommend updating to the latest version available.

NotesNote: The features available to you will depend on the configuration and the current version of the Passenger App you're using.

What's New

Stripe

We are excited to announce that Stripe is now available as a payment provider in our Passenger App!

One of the benefits of using Stripe is that you can implement deferred payments, which means that you can increase an authorised charge if the fare changes before final capture. This makes it easier for drivers and passengers to handle any changes in fare with minimal transaction fees. This feature provides a buffer in case of traffic delays or other reasons why a fare needs to increase.

In addition, your customers can now use Google Pay with Stripe integration, simplifying the payment process for your passengers.



To configure Stripe for your system, you must contact Stripe to get set up and then contact Autocab Platform Delivery (platform.delivery@autocab.com) to merge your account.
In AppSettings, you can now add up to five external links to the left-hand menu of your passenger app. This feature provides customers with easy access to applicable links such as contact forms, feedback, and surveys.
To configure:
  1. In AppSettings, go to Passenger App > Company Info.
  2. Locate the External Links option and select 'Edit External Links'.
  3. Use the Add button in the top-right corner to add new links, or use the Edit and Delete buttons to modify existing ones.
  4. Select OK to apply your changes.

Updated Translations

In this newest release, we have updated the translations available throughout the app to ensure all text has the correct translations available.

Improvements

Improved Tracking Markers

We have made some improvements to the tracking screen. Previously, the map would not centre correctly on the route and marker. Now, when a driver moves towards the current destination, the map stays centred on their vehicle marker and adjusts accordingly when zooming in or out. This makes it easier to keep track of the driver's location during the journey.

No Drivers Available: Push Notification

When a booking is cancelled due to no driver availability, the push notification an app user receives when their booking is cancelled now states the cancellation reason of no driver availability, providing better clarity to passengers of why their booking is cancelled.

Follow on Bookings: Improved UI

For better clarity for passengers, we have added a new text box to the map screen when a driver is completing a follow on booking which states that the driver is "Completing a journey nearby".

Twitter/X Logo Update

As a result of Twitter changing its name and logo to 'X', we have updated the icon in the About Us section to reflect this.

Increased Vehicle Specifications

In AppSettings, you can now have up to 10 vehicle specifications.

Bug Fixes

Bug Fixes Affecting Android and iOS
  1. Fixed: Issue where logging out from an account and logging back in via the 'Welcome Back!' screen can result in the app crashing. After completing the hCaptcha and pressing the back button, the app logs the user into an account that does not exist, causing the app to crash.
Bug Fixes Affecting Android Only
  1. Fixed: Issue when entering a destination, upon adding a pickup that is a postcode and selecting search, the destination text is cleared.
Bug Fixes Affecting iOS Only
  1. Fixed: Issue on the Booking Summary Screen where the taxi icon displayed on the map did not match the selected vehicle specification.
  2. Fixed: Issue where the GetCarDetails endpoint is experiencing inconsistent traffic (very low and extremely high).
  3. Fixed: Issue where iPhone SE users were unable to see the account delete button. Users can now scroll down the screen to see and use the button.
  4. Fixed: Issue when rating a driver, the "other" option is hidden and only appears after scrolling down with no clear indication. Now the option is visible under each rating.

Minimum Requirements

To ensure Passenger App operates and performs as designed, please make sure that your device meets the requirements listed below:

Android

  • Operating System: Android 5.0 or above (Recommended Android 10 or above)
  • RAM: 1GB RAM +
  • Storage: 100MB + Free storage
  • Internet Connection
  • Google Play Services
  • GPS / Location Services enabled

iOS

  • Operating System: iOS version 15.0 or later
  • Storage: 100MB+ free storage
  • Internet Connection
  • GPS / Location Services enabled