Requests - Driver Companion

Requests - Driver Companion

The requests dropdown can be used to quickly make specific requests to operators and dispatchers.

To use these requests:

  1. Press on the Requests dropdown within the right-hand menu. 


This will then list the available requests to use.

Note: The requests that show will vary depending on your companies configuration of this section and your current status within Driver Companion.

 

Voice Request: Use this to request a call from operators or dispatchers.

Cancel Request: Use this if you wish to cancel your request.

    • Related Articles

    • Pay By Link - Driver Companion

      You can now initiate a Pay By Link for passengers via Driver Companion. This is useful when a passenger requests to pay by card and will allow you to send a payment link from Driver Companion via SMS to the passenger. Note: This feature may or may ...
    • Street Pickup - Driver Companion

      To allow street pickups for hackney carriages: Press on the Person icon found in the top bar. Then set the destination address by either choosing a destination or the map, or entering an address. Complete the job as normal. Note: Driver Companion ...
    • Navigating Driver Companion

      To navigate through different sections of Driver Companion: Click on either the left-hand or right-hand menu icons found in the top bar. Then click on any of the available buttons to access each section. Note: Certain sections and features shown may ...
    • Commands - Driver Companion

      The commands dropdown can be used to quickly access specific actions within Driver Companion. To use these commands: Press on the Commands dropdown within the right-hand menu. This will then list the available commands to use. Note: The commands that ...
    • ePayment - Driver Companion

      When a booking is placed or modified to use a card as the payment method, Driver Companion will now display ‘ePayment‘ as the payment type. Previously this was displayed as ‘prepay / prepaid‘. On the job offer screen, you will see ePayment with a ...