Have you received excellent service from your driver and would like to show your appreciation? You can easily do so by leaving a tip. And, there's no need to worry about having cash on hand as our app allows you to give a tip digitally, right through the taxi app!

Our Passenger App allows you to tip your driver when paying at the end of your journey, ensuring you have received the top-tier service you'd expect.

Note: If you cannot leave a tip, tipping may not be enabled for that taxi company.

How to Leave a Tip

The way you tip may differ between taxi companies, depending on how they are set up to receive payment for fares.

There are currently two ways to leave a tip, both of which occur at the end of your journey.

You can either leave a tip after a pre-authorised fare amount has been charged to your card, or you can leave a tip when you pay the final fare at the end of your trip.

Tipping When Paying for Your Trip

This method involves selecting a tip for your driver when you have arrived at your destination and you are prompted to provide payment for your journey:

1. At the end of your journey, your device displays the Payment screen.
   
2. Under Tip for (Driver's Name), select an optional tipping amount or enter a custom value by clicking the text Custom amount.
   
3. Upon selecting a tipping amount, finish the payment by tapping the Pay now button at the bottom of the screen.
   

Your driver will then receive payment for both the fare and your tip!

Tipping After Payment

The other way to tip is after your pre-authorised payment has been captured. You may be alerted by a push notification to leave a tip, or when opening the taxi app. You can also tip by going to the Completed Rides section in the left-hand menu.

Tipping via Push Notification:

1. Open the push notification prompting you to leave a tip.
2. Select the Tip button.
   

Tipping via Home Screen:

1. After your journey is complete, open your taxi app.
2. A pop-up should appear where you can tip (and rate, if enabled by the taxi company) the driver.
3. Select the Tip button.
   

Tipping via Completed Rides:

1. In the app, use the left-hand menu to navigate to My Rides > Completed.
2. Click on your completed ride to open the details.
3. Below the driver details, there will be a button that may say 'Add tip' or 'Rate and tip', depending on the taxi company's configuration. Select this button.
   

Once on the tipping screen, you can then proceed to tip:

1. You can select a pre-defined tipping amount by selecting one of the suggested options.
   
2. Or, you can select the 'Other' button and enter a custom amount.  
   
   Note: There may be a maximum tip amount limit applied.
3. Once you have selected your tip, proceed to click the Tip button.

Your driver will then receive payment for your tip!