Vehicle Query - 365 Booking & Dispatch

Vehicle Query - 365 Booking & Dispatch

What is Vehicle Querying?

The Vehicle Query screen allows you to view details about the selected vehicle, including details about the driver and vehicle, the current status of the vehicle. If the vehicle has an active booking against it, the estimates, pricing and booking information are displayed for that booking.

How Does it Work?

You can access the Vehicle Query screen on the Dispatch screen by typing a Vehicle Callsign and pressing the 'Q' shortcut key.

You can modify which fields are shown in each category by clicking the Customise Form icon and toggling the visibility settings.

Driver & Vehicle Details

In these sections, you can view details about the driver and the vehicle including callsign, name, phone number, capabilities, model, plate number.

Vehicle Status

The current status information of the vehicle is shown here, which includes which zone they are in, queue position number, penalty, soon to clear countdown.

There are several status types that can appear in the Status field depending on current state of the vehicle, including: ClearOffering JobDispatchedStreet BookingPicked Up, etc.

The following categories of Estimates, Booking and Pricing only appear if the vehicle is on a job or currently being offered a job.

Estimates

The Estimates category only shows two fields, Distance to Pickup and ETA to Pickup.

Booking

The fields in this category display data about the currently active/offered booking, including important details such as pickup time, pickup, destination, passenger name, etc.

Pricing

This category also only shows two fields, Price and Cost of the currently active/offered booking.

    • Related Articles

    • Warnings - 365 Booking & Dispatch

      The Warnings screen allows you to view warning alerts for bookings that are or might be running late. To access this screen: Press the W key or click on the shortcut button from the Dispatch screen. New Warnings If a warning is given to a driver, you ...
    • Dispatched Bookings - 365 Booking & Dispatch

      The Dispatched Bookings screen shows you all the bookings that have been dispatched. To access this screen: Press the D key or click on the shortcut button from the Dispatch screen. Shortcuts The bottom section also contains shortcuts that are useful ...
    • Callback Status - 365 Booking & Dispatch

      The Callback Status screen shows the status of the ringback request for all of the currently active jobs. To access this feature: Press the J key or click on the shortcut button from the Dispatch screen. How does it work? Use your left and right ...
    • Shortcuts Cheat Sheet - 365 Booking & Dispatch

      Address Search Streets Database To search for an address (e.g. pickup, via, destination) while using the Streets Database: Enter the "House Number", followed by a space, then enter the first few letters of the address followed by the "Search Type". ...
    • Driver Shifts - 365 Booking & Dispatch

      The Driver Shifts screen gives you an overview of all the vehicles that are currently working, including details such as the driver and vehicle callsign, jobs completed, cancelled, no jobs, recovered, breaks, and totals. To access this screen: Press ...