Zone IVR Control - 365 Booking & Dispatch

Zone IVR Control - 365 Booking & Dispatch

The Zone IVR Control screen allows you to toggle ON or OFF the IVR (Interactive Voice Recognition) schedule for each zone.



To access this screen:

  1. Press Crtl+I or click on the shortcut button from the Dispatch screen.

Shortcuts

The bottom section also contains shortcuts that are useful for quickly executing certain functions.

  • Space (Toggle Override): Override IVR schedule to set it to OFF.
  • Esc (Close): Close the active page or popup.
  • F1 (Toggle All): Toggle the IVR schedule to OFF for all zones.